ServiceMax Asset 360 for Salesforce

Built on Salesforce Field Service, Asset 360 delivers complete visibility into assets in the field to drive operational efficiency and maximize performance. Asset 360 provides the ability to shift to an outcome-based strategy, ensuring rising customer needs are met in a time where service is your leading differentiator.

Bolt Data is uniquely poised as long-time partners of ServiceMax and Salesforce; we know these platforms inside and out. Our expertise lies in finding effective ways to integrate your service management processes. When combined with Bolt Data’s approach to creating proactive and forward-thinking service organizations, Asset 360 supplies the asset centric-focus necessary to build a service organization in sync.

What can Asset 360 do for you? Take a look at some common challenges that Asset 360 can solve:

Revenue loss due to unwarranted free work & parts given

Leakage from poorly managed warranties & contracts

Contractors not kept in the look to meet SLA goals

Poor fix rate due to disorganized parts management processes

Over & understocking parts due to lack of reverse flow & depot repair processes

Lack of visibility into asset history for contact center or field techs

Solution Features

Reduce maintenance costs

Accelerate time to value

Reduce warranty & contract leakage

Automate parts, return & depot repair process

Learn more about the importance of asset centricity and how you can get started – just get in touch!