Spoke AIOT is a developer and provider of cutting-edge artificial intelligence (AI) and Internet of Things (IoT) field service solutions. Spoke’s solutions optimize field service workflows through performance monitoring, remote diagnostics and control, advanced data analytics, easy automation, machine learning and product servitization.
Combined with Bolt Data’s decades of experience building tailored service management solutions, customers are provided a 360-degree view of their processes from assets to field techs, to your service center and customer data. Together, we help service organizations remain proactive.
Remotely access devices and view real-time data, issue live commands, and solve common service problems without ever dispatching a service technician.
Gain valuable insights into usage of your products and how they’re performing under various conditions. Reinvest that knowledge into your products and enhance your customer experience.
Refine Business Processes using device data captured and analyzed over time driving continuous improvement to your business and consumer experience.
Capture and compare operating conditions to performance expectations. Identify anomalies in performance and issue corrective action before your customers are impacted.