Does Your Company Struggle with Warranty Operations?

Depot repair, also known as return-to-base or central repair operations, is where products go for repair, refurbishment, or warranty work. It is one of the most critical parts of post-sale service, yet for many manufacturers, it is also one of the least connected.

When teams manage intake, assessment, repair, and invoicing in different systems, the process becomes slow, manual, and error prone. Equipment gets lost between steps, coverage decisions take too long, and leaders lack visibility into what is really happening.

Why It Matters

Repair operations are not just about fixing broken products. They are about protecting brand reputation and customer loyalty. Every delay, missed warranty validation, or inaccurate report can impact both service cost and customer trust.

Modernizing Repair Operations

Bolt Data helps manufacturers modernize depot and warranty repair operations with a connected, automated approach that eliminates manual handoffs and delivers full visibility from intake to invoice.

Using the power of enterprise CRM platforms, we help service teams streamline:

• RMA and intake with automated asset tracking

• Assessment and warranty validation with built-in contract logic

• Repair execution with live tracking of labor, parts, and time

• Quality checks and reporting that trigger automatically

• Invoicing and customer communication with accurate, audit-ready data

The Impact

When your central repair operations run on a connected platform, you gain faster turnaround times, fewer errors, and stronger customer satisfaction. More importantly, your service center shifts from a cost burden to a profit driver.

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Ready to modernize your repair operations with Bolt Data?‍

Book time with our team and start building a faster, smarter, and more connected repair process.